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PRESS RELEASE                                                                                                               25^TH JUNE 2014

JESMOND DENE HOUSE AWARDED 2014 TRIPADVISOR CERTIFICATE OF EXCELLENCE

Recognised as a Top Performing Hotel as Reviewed by Travellers on the

World’s Largest Travel Site

Jesmond Dene House, a beautiful Arts & Crafts property near Newcastle, today announced that it has received a TripAdvisor® Certificate of Excellence award. The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honourees that takes into account reviews ratings.  Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business’ tenure and popularity ranking on the site.

“Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at Jesmond Dene House and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor,” said Scott Davidson, General Manager. “There is no greater seal of approval than being recognised by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”

“TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence,” said Marc Charron, President of TripAdvisor for Business. “The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”

-ENDS-

Jesmond Dene House
If you would like further information, interviews, or to visit the hotel for a review piece, please contact the Press Office: Scarlett PR & Marketing – Tel: 01372 200111

Juliet Wheater – juliet@scarlettpr.co.uk /Jane Couchman – jane@scarlettpr.co.uk

The 40-bedroom hotel, overlooking the wooded valley of Jesmond Dene and just five minutes’ drive from Newcastle city centre, combines the rich and handsome features of an Arts and Crafts house with a warm and relaxed contemporary style.  Privately owned, the hotel opened in September 2005 after an 18-month conversion of the 19^th-century, Grade ll-Listed building.  It won AA Hotel of the Year 2008-09 and has been awarded the Good Hotel Guide Cesar ‘City Hotel of the Year 2013 and is included in the TripAdvisor Travellers’ Choice 2013 Top 25 Hotels in the UK. The Restaurant was awarded three AA rosettes in 2009 and was also nominated as one of the best restaurants outside London.

NB. The hotel’s website, www.jesmonddenehouse.co.uk has a Press Room with full press pack and images to download.

About TripAdvisor
TripAdvisor^® is the world's largest travel site*, enabling travellers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travellers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, reaching nearly 260 million unique monthly visitors**, and more than 150 million reviews and opinions covering more than 4 million accommodations, restaurants and attractions. The sites operate in 39 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.